Supplier details

We offer a selection of products on our site specifically selected for Guardian/Observer readers and Guardian Unlimited users. We work with a number of different suppliers, select from the best products and aim to bring you fast, easy and secure online shopping.

All our suppliers and their contact details are listed below:

Jem | News & Media Promotions | Timscris | Fothergills | Letts | Plusmail | T2 Direct | Selective | Van Meuwen / Thompson & Morgan | Tensor | Lyncroft | Slurp | MovieMail | Curzon | BVG Airflo | Beckmann Visual Publishing | Clothkits | Naked Wines

Jem Marketing (Homewares/Kitchenwares/Bedding)
All products over 1.5 kg ship via courier
Jem House, Littlemead, Cranleigh, Surrey, GU6 8TT.
Telephone: 0330 333 6815
Opening hours: Mon - Fri 9am-5.30pm and Saturday 9am-12pm.
Contact Jem Marketing via the web

News & Media Promotions (Music CDs and Guardian Merchandise)
130 High Street, Rochester, ME1 1JT.
Telephone: 0330 333 6839
Opening hours: Mon - Fri 8am-6pm and Saturday 10am-2pm.
Contact News & Media Promotions via the web

Timscris (Homewares/Kitchenwares/Bedding/Furniture/Gifts)
Royal Mail despatched items can be upgraded to courier. Contact Timscris for details.
Timscris Head Office 9a Compass House, Smugglers Way, London, SW18 1DB
Timscris Customer Service, enquires & post orders H3 Knights Park, Knight Road, Strood, Rochester, ME2 2LS
Telephone: 0330 333 6803
Opening hours: Mon - Fri 9am-8pm, Saturday 9am-5pm and Sunday 10am-4pm.
Contact Timscris via the web

Tregothnan (Flower Service)
The Woodyard, Tregothnan, Truro, Cornwall, TR2 4AJ
Telephone: 0330 333 6928
Opening hours: Mon - Fri 9am-6pm, Saturday 9am-4pm and Sunday 10am-4pm.

Fothergills (formerly known as Eastfields) (Plants and bulbs)
Mr.Fothergills, Gazeley Road, Kentford, Newmarket, Suffolk, CB8 7QB.
Telephone: 0330 333 6853
Opening hours: Mon - Sun 8am-8pm.
Contact Fothergills via the web

Letts (Diaries)
Thornybank Industrial Estate, Dalkeith, Midlothian, EH22 2NE.
Telephone: 0330 333 6800.
Opening hours: Mon - Fri 9am-5pm.
Contact Letts via the web

Plusmail (Homewares/Gadgets)
59 Queens Road, Southend on Sea, Essex, SS1 1NL.
Telephone: 0330 333 6811
Opening hours: Mon - Fri 9am-9pm, Saturday 9am-5pm and Sunday 10am-4pm.
Contact Plusmail via the web

T2 Direct Ltd (Homewares/Gadgets,Garden hardware)
T2 Direct’s products are either shipped by courier or there is the option to upgrade from Royal Mail to DHL Express 48 hour courier delivery for an extra £4.95. Contact T2 for details.
PO Box 299, Romsey, SO51 0WH.
Telephone: 0330 333 6807
Opening hours: Mon - Fri 8am-9pm, Saturday 9am-8pm and Sunday 9am-8pm.
Contact T2 Direct via the web

Selective Marketplace Ltd (Homewares,Gadgets,Fashion)
Currently use couriers for most products.
Belton Road West,Loughborough, Leics LE11 5XL
Telephone: 0330 333 6819
Opening hours: Mon - Fri 8.30am-8pm, Saturday 8.30am-4.30pm and Sunday 8.30am-4.30pm
Contact Selective Marketplace Ltd via the web

Van Meuwen Ltd / Thompson & Morgan Ltd (Plants and bulbs)
Admail ADM3952, Spalding, Lincolnshire, PE11 1ZZ.
Telephone: 0330 333 6858
Opening hours: Mon - Sun 9am-8pm.
Contact Van Meuwen Ltd via the web

Tensor Marketing Ltd (Homewares/Gadgets)
Yarm Road Business Park, Darlington, County Durham, DL1 4XX.
Call centre Telephone: 0330 333 6827
Opening hours: Mon - Fri 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm
Contact Tensor via the web

Lyncroft Marketing Ltd (Jewellery)
PO Box 23, Chipping Campden, Glos, GL55 6WY.
Telephone: 0330 333 6831
Opening hours: Mon - Fri 9am-5pm.
Contact Lyncroft Marketing Ltd via the web

MovieMail Limited (DVDs)
PO Box 267, Letchworth, Herts, SG6 9BS.
Telephone: 0330 333 6844
Opening hours: Mon – Sat 9am-5pm
Contact MovieMail Ltd via the web

Curzon Fusion Media Sales (DVDs)
34-35 Berwick Street, London, W1F 8RP.
Telephone: 0330 333 6823
Lines open Mon-Fri 9.30am - 5.30pm

BVG Airflo PLC(Homewares,shoes, fashion)
All BVG orders are shipped via courier & are UK only.
Units 5&6, Industrial Estate, Brecon, Powys, LD3 8LA.
Call centre Telephone: 0330 333 6872
Opening hours: Mon – Sat 9am-5pm
Contact BVG via the web

Beckmann Visual Publishing
Milntown Lodge, Lezayre Road, Ramsey, Isle of Man, IM8 2TG.
Contact Beckmann Visual Publishing via the web

Clothkits (Crafts/Sewing)
Clothkits Ltd, PO Box 618, Chichester, PO19 9GR.
Telephone: 0330 333 6868

Naked Wines
Sackville House, 44-48 Magdalen Street,Norwich,NR3 1JU
Telephone: 0330 333 6937
Lines open Mon/Fri 9-6. Sat closed/Sun closed except on days when offers appear in paper when they are open 10-3

  • By placing an order with Naked Wines you are confirming that you are 18 or older. It is illegal for us to sell alcohol to anyone under the age of 18.
  • When you give Naked Wines your credit or debit card details you are confirming that you are either the card holder, or that you have permission from the card holder to use the card for the purpose of ordering wine.
  • No payment will be taken from your card until the goods you have ordered are dispatched from our warehouse is due.
  • We reserve the right to cancel any orders we cannot fulfill for any reason. If your order is cancelled we will contact you to explain why and refund any money you have paid us for that order.
  • Generally, orders placed before 4pm on Monday to Thursday will be delivered the next working day. Orders placed between 4pm Thursday and 4pm Monday will be delivered the following Tuesday. We reserve the right to bring the delivery deadline forward if we need to.
  • We are unable to guarantee delivery dates to some areas of the UK (see the full list of Out of Area postcodes listed at the bottom of this page).
  • If your order goes missing, or is damaged, between dispatch and delivery, we will send you a replacement order as soon as we can. If we are unable to dispatch replacement goods within 7 days we will offer you a full refund. For these purposes, delivery takes place when products are left at your delivery address or with someone else in accordance with your instructions.
  • For your own safety we reserve the right to contact your card issuer for the purposes of carrying out security checks.
  • We take your privacy very seriously and will only pass your details on to 3rd parties when necessary to fulfill your order i.e. warehouse operators, carriers 12. If for some reason we are unable to fulfill your exact order, we reserve the right to substitute up to 3 bottles with similar wines of at least the same value as the wine you ordered. Of course, the 3 substitute bottles are covered by the satisfaction guarantee. If we need to substitute more than 3 bottles in any one order we will put your order on hold and contact you for further instructions.
  • Money Back Guarantee. If for any reason you don't enjoy your wines, we will give you your money back. Fingers crossed you'll love what you order, but we appreciate not everything's to everyone's taste! If you buy 6 bottles of the same wine, and you don't enjoy the first bottle you open, all we ask is that you don't open the remaining bottles. We will pick them up and give you a refund.

    • Unfortunately, we are unable to guarantee Next Day delivery to the following post code areas. Orders to be delivered to these areas may take up to 3 days to arrive. AB30, AB31, AB33-AB38, AB41-AB45, AB51-56, AB63, DD8-DD10, FK8, FK16, FK17, FK21, HS1-HS9, IV1-IV36, IV40-IV56, KA27, KA28, KW1-KW3, KW5-KW17, PA20-PA28, PA30-PA49, PA60-PA78, PH10, PH11, PH13, PH14, PH16-PH26, PH30-PH44, PH49, PH50, TD15, TR21-TR25, ZE1-ZE3, BT

    The following out of area postcodes will be subject to a higher delivery charge.

    BT (48 Hour service) IV,HS,KA27-28,KW,PA20-49,PA60-78,PH17-26,PH30-44,PH49-50,ZE All subject to a £9.99 delivery charge per order

    IM, TR21-25 are subject to a £14.99 delivery charge.

    We are unable to accept orders to either JE or GY postcodes. We only deliver to mainland UK.