Welcome to the Reader Offers site from Guardian News & Media Limited.
These terms of use govern your use of the Reader Offers Site and your relationship with suppliers of goods and services that you may buy through the site. Please read them carefully.
The Reader Offers Site is an online venue where suppliers selected by us (which we refer to as ‘Sellers’) offer products or services for sale (which we refer to as ‘Products’).
Please note that our role is limited to the provision of the Reader Offers Site as a venue for you to find Products. We are not a party to the transaction between you and the Seller for the sale of its Products and, because of this, you must accept that we do not make any warranty about Products or their delivery and any claim you may have in respect of the sale of any Product is with the relevant Seller and not our responsibility.
Detailed below are a full and complete list of our terms of use which were last updated on 26 October 2007. We may amend these terms of use from time to time. The new terms of use will then apply to any future orders by you.
Here are the topics that this section covers:Your contract with the seller.
To purchase Products from the Reader Offers Site you must be over eighteen years of age. It will be clear on the Reader Offers Site which Seller you are contracting with for each Product you buy.
There will be no contract of any kind between you and the Seller unless and until the Seller actually dispatches the Product to you. Your order is an offer to buy from the Seller. Nothing that we do or the Seller does will amount to any acceptance of that offer until the Seller actually dispatches the Product to you. At any point up until then, the Seller may decline to supply the Product to you. At the time that the Product is dispatched, a contract will be made between you and the Seller as agreed in these terms of use, you will be charged for the Product at the point of ordering or very soon thereafter.
Sections 1 to 6 of these terms of use will form part of your contract with the Seller. For more information on the Sellers, please see Our Suppliers
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Prices
The prices payable for the Products that you order are clearly set out on the Reader Offers Site. If, by mistake, the Seller has under-priced a Product, the Seller will not be liable to supply that Product to you at the stated price, provided that the Seller notifies you before the Seller dispatches the Product concerned.
All prices are expressed inclusive of any VAT payable unless otherwise stated. The price of the Products include the delivery charge to the UK mainland only.
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Delivery.
All of our suppliers will deliver to anywhere within the Great Britain mainland, excluding the channel islands, free of charge. Some may deliver to other to other areas including non UK addresses. Please contact the relevant supplier by clicking here.
Our suppliers aim to deliver within 10 working days apart from plants, shrubs and bulbs. For these, please allow 28 days. Many factors can affect delivery times making it almost impossible to guarantee every item that our suppliers send out will reach you within 10 working days, however, what we can guarantee is that our suppliers will do their best to acheive this. If you are ever concerned about a delivery time please contact the supplier in the first instance please click here or should you wish to take this matter further please contact the Guardian on 0870 836 0797 (national call rates apply, lines are open Mon-Fri 9.30am-5.30pm.) If for any reason the Seller is unable to supply a particular Product, the Seller will notify you as soon as possible.
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Cancellation and returns
Unless the Products are perishable or personalised for you, you have the right to cancel your order up to 7 working days after the day following the delivery of the Products by contacting the Seller.
In the event that the Product has already been dispatched at the date of receipt of your cancellation of the order you must return the Product to the relevant Seller and the Seller will credit your credit or debit card with the price of the Product to you within 30 days beginning with the day on which notice of cancellation was given to us.
All returned audio or video recordings or computer software must be sealed in their original wrapping.
If you do not return the Products within 30 days of your notice of cancellation, you will be deemed to have accepted them, at which point a new purchase contract will be made and you will be charged for your order at the price set out on the web site. This does not affect your statutory rights.
If you are returning a Product because of an error on the part of the Seller or because it is faulty, you must contact us in advance and the Seller will refund your costs in returning the Product. Otherwise you will be responsible for those charges.
For your protection, we recommend that you use a recorded delivery service when returning a Product or otherwise obtain a Post Office proof of posting or insurance to cover the value of the unwanted Products. As stated above, you will be responsible for the costs of returning any Products unless they have been delivered to you in error or the Product is faulty.
In addition to your right to cancel above, Sellers will accept most returned Products within 28 days of receipt as long as they are unworn, unused and in their original packaging. Sellers are aware that many factors can affect the success of plants or bulbs purchased from you by the Reader Offers site – please contact us at readeroffershelp@guardian.co.uk or on 0870 836 0797 (national call rates apply) lines are open 9.30am-5.30pm if you have a query about your right to return a plant or bulb that you have ordered.
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Payment
You can pay by pounds sterling with Mastercard or Visa credit card, Switch or debit card and any other credit or debit card which the Seller indicates as being available for use. Your credit/debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of order.
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Disclaimer of liability
To the extent permitted by law, the Reader Offers Site is provided by us without any warranties or guarantees. In particular, we do not warrant that the Reader Offers Site or any of its contents is virus free. You must take your own precautions in this respect as we accept no responsibility for any infection by virus or other contamination or by anything which has destructive properties. Although we will do our best to provide constant, uninterrupted access to the Reader Offers Site, we do not guarantee this. We accept no responsibility or liability for any interruption or delay. The Reader Offers Site provides content from other sources and while we try to ensure that material included on the Reader Offers Site is correct and the Products offered are of good quality, we cannot accept responsibility if this is not the case and, as stated above, we disclaim all liability in respect of the Products. To the full extent allowed by applicable law, you agree that neither we nor any Seller will be liable to you for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Reader Offers Site. If we are found to be liable to you, our liability (whether arising in negligence or otherwise) will not under any circumstances exceed the greater of (a) £500, or (b) an amount equal to the sums paid or payable by you in respect of the order to which such liability relates. Nothing in these terms of use shall exclude our liability or the Seller’s liability for personal injury or death caused by negligence.
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Data protection
All information received by us from your use of the Reader Offers Site will be used in accordance with the Guardian Unlimited Privacy Policy. We respect the value of personal information provided by you and will only otherwise transfer this information on to the Seller, the software host for the Reader Offers Site in order to facilitate your purchase.
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Use of material on the Reader Offer website
For the purposes of this agreement, "material" means material including, without limitation, text, video, graphics and sound material, published on the Reader Offers Site. You may download and print extracts from the material and make copies of these for your own personal and non-commercial use only. You are not allowed to download or print the material, or extracts from it, in a systematic or regular manner or otherwise so as to create a database in electronic or paper form comprising all or part of the material appearing on the Reader Offers Site. You must not reproduce any part of the Reader Offers Site or the material or transmit it to or store it in any other website or disseminate any part of the material in any other form, unless we have indicated that you may do so.
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Third party advertising on the Reader Offer website
You may see advertising material submitted by third parties on the Reader Offers Site. Individual advertisers are solely responsible for the content of advertising material which they submit to us, including ensuring that it complies with relevant legislation. We accept no responsibility for the content of advertising material, including, without limitation, any error, omission or inaccuracy. If you want to advertise on the Reader Offers Site or on any of Guardian Unlimited. Please email the site supervisor at userhelp@guardian.co.uk in the first instance
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Governing law and jurisdcition
This agreement is governed by English law and the parties agree to submit to the exclusive jurisdiction of the English courts.
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Amendments
Date: Section: None.
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The Reader Offers Site is owned and operated by Guardian News & Media Limited, a company registered in England and Wales whose Registered office is at 164 Deansgate Manchester M60 2RR.
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