How to contact us

Chasing an order?

If you have a query about your order, please use the contact for the supplier as listed on Our Suppliers.

Details of the supplier from whom you ordered can be found on your email confirmation (sent at time of order).

If you no longer have this email, please locate the product you ordered from within our store and details of the supplier will be found on that page at the bottom of the product page.

Should you require any additional information about any product on our site or an estimate of the likely despatch date should you place an order, please contact the Guardian offers supplier directly

Please also see our list of FAQs

General comments about the Reader Offers website?

If you have any queries or comments about the Reader Offers website please email us at readeroffershelp@guardian.co.uk.

Please note: This isn't the address for delivery queries, please contact the supplier as detailed above in this instance.